Franciscan Health Rensselaer will bill your health care insurance carrier or carriers as a courtesy if you have provided complete and accurate information at the time of registration. However, it is ultimately your responsibility to see that your bill is paid in a timely manner, either by your insurance carrier or yourself.
Any third party liability due to accidents, i.e. automobile, will be billed to the patient directly. You are fully responsible for payment for all services rendered.
If full payment is not possible at this time, please call (219) 866-5141, extension 2298, or toll-free, (888) 511-5141, extension 2298, to discuss other options.
You may qualify for reduced health care costs. Franciscan Health Rensselaer provides health care services without charge to qualifying patients at, or below, the Federal Poverty Guidelines. If you believe you are eligible, please call (219) 866-5141, extension 2298, or toll-free, (888) 511-5141, extension 2298, for an application.
Physicians who practice at Franciscan Health Rensselaer are private practitioners. Professional services provided by your physician will be billed to you separately from Hospital charges. Those professionals may include anesthesiologists, radiologists, pathologists, oncologists, surgeons, or other specialists. If you have any questions concerning their billing statements, please call their offices directly.
Statements are generated by each account if a balance remains. Please note you will receive a new statement with a new account number for each visit to the Hospital.
Patient Account representatives are available to assist you in person Monday through Friday, from 8:00 a.m. until 4:30 p.m. at Franciscan Health Rensselaer , as well as by telephone at (219) 866-5141.
Follow the link to Frequently Asked Questions for more information. If your question isn't answered there, please call the Patient Accounts staff at (219) 866-5141, or toll-free (888) 511-5141.
Medicaid Managed Care